DO I NEED TO FILL OUT THE ORDER FORM BEFORE SHIPPING?
YES — ALL ORDERS MUST HAVE A COMPLETED ORDER FORM BEFORE SHIPPING. THIS ENSURES WE CAN MATCH YOUR PACKAGE TO YOUR ORDER.

WHAT KIND OF LICENSE PLATES CAN I SEND?
STANDARD-SIZED METAL LICENSE PLATES WORK BEST. IF YOU HAVE A UNIQUE OR DAMAGED PLATE, YOU CAN STILL SEND IT — WE’LL DO OUR BEST TO WORK WITH IT.

DO I NEED TO CLEAN MY LICENSE PLATE BEFORE SHIPPING?
NOT REQUIRED, BUT IT HELPS! WE WILL CLEAN AND PREP THE PLATE AS PART OF THE PROCESS.

WHAT HAPPENS AFTER YOU RECEIVE MY PLATE?
ONCE RECEIVED, WE BEGIN HANDCRAFTING YOUR CUSTOM PURSE. YOU’LL BE NOTIFIED WHEN YOUR ORDER IS IN PRODUCTION.

HOW LONG DOES IT TAKE TO COMPLETE MY PURSE?
TURNAROUND TIME IS TYPICALLY [INSERT TIMEFRAME] FROM THE DATE WE RECEIVE YOUR PLATE.

WHAT IF MY PACKAGE GETS LOST IN THE MAIL?
WE ARE NOT RESPONSIBLE FOR PACKAGES LOST IN TRANSIT. WE HIGHLY RECOMMEND USING A SHIPPING METHOD WITH TRACKING.

WHAT IF I DON’T COMPLETE PAYMENT?
FAILURE TO COMPLETE PAYMENT WILL RESULT IN THE FINAL PRODUCT BECOMING PROPERTY OF LITTLE MOMENTS AND MAY BE ADDED TO OUR INVENTORY FOR RESALE.

CAN I CUSTOMIZE THE STYLE OF MY PURSE?
YES! YOU CAN INCLUDE STYLE PREFERENCES IN THE ORDER FORM, AND WE’LL DO OUR BEST TO MATCH YOUR VISION.

DO YOU ACCEPT RETURNS OR REFUNDS?
DUE TO THE CUSTOM NATURE OF THESE PRODUCTS, ALL SALES ARE FINAL.